Aiming for Excellence at the Wallace Foundation describes how leaders at Wallace have responded to results of the Grantee Perception Report ® (GPR), which the Foundation commissioned in 2004, 2006, and 2007. Each successive GPR enabled foundation leaders to track and hone their performance improvement efforts more sharply as they embark on a series of actions. The case illustrates the need for continuous feedback loops to inform decision making, and includes an addendum revealing Wallace’s 2008 GPR results.

June 2008